For the sunny weekend of 18-19 of March 2023, Christchurch hosted the inaugural ITM New Zealand SailGP as a leg of the international league. In Whakaraupō/Lyttleton Harbour, crowds gathered from across Aotearoa and overseas to watch hydrofoiling F50 catamarans from nine different countries race, approaching speeds of 100km/h.
Frank Kitts Park: Fale Malae proposal engagement ~ Wellington City Council
Wellington City Council made the decision to demolish the earthquake prone underground carpark in the south-west corner of Frank Kitts Park. The Fale Malae Trust is proposing to build a Fale Malae which would, subject to landowner approval and resource consent, replace the car park structure with a smaller footprint and include multi-purpose spaces with Pasifika inspired architecture, as well as public facilities and a café. The design for a national Fale Malae at Frank Kitts Park has been drawn up, and the community was consulted with in April 2023 to ascertain their thoughts on the proposal.
Terms of Reference for the Royal Commission of Inquiry into the Government response to Covid-19 ~ Department of Internal Affairs
In December 2022, the New Zealand Government established a Royal Commission of Inquiry into the government response to COVID-19. By identifying lessons learned, this inquiry sought to facilitate more effective responses to future pandemics.
After the October 2023 New Zealand general election, coalition agreements between the National, ACT, and NZ First parties actioned an examination of the terms of reference for the COVID-19 Royal Commission of Inquiry. A public consultation regarding the terms of reference was concurrently conducted with the public engagement portion of the Inquiry.
Land Use Recovery Plan for Greater Christchurch ~ Canterbury Earthquake Recovery Authority (CERA)
Christchurch was devastated by earthquakes in 2011. This significantly disrupted residential and business land supply, as some land could no longer be lived or worked on.
The Environment Canterbury Regional Council (ECAN) & Partners were tasked with putting land use policies and rules in place to assist rebuilding and recovery of communities (including housing and businesses).
Broad engagement with the community was desired to identify interests and issues to inform the Land Use Recovery Plan (LURP).
Education Conversation | Kōrero Mātauranga ~ Ministry of Education
In 2018 the Ministry of Education implemented a visioning exercise to jumpstart a series of conversations aimed at building the world’s best education system. The Ministry of Education hosted a variety of events to ensure diverse representation of views were captured. Events included public workshops, seminars, and a comprehensive online survey designed to elicit responses from anyone with an interest in education.
Let's Get Wellington Moving ~ Wellington City Council, Greater Wellington Regional Council and NZ Transport Agency
Let’s Get Wellington Moving (LGWM) is a partnership between Wellington City Council, Greater Wellington Regional Council, and the NZ Transport Agency. It is working with the people of Wellington to develop a transport system that supports their aspirations for how the city looks, feels, and functions. The programme partners want to support Wellington’s growth while making it safer and easier for you to get around.
Spatial Plan (2020) and Draft District Plan (2021) ~ Wellington City Council
In the 30 years between now and 2050, Wellington expects to welcome 80,000 new residents. The Draft Spatial Plan was produced as a guide to a compact, resilient, vibrant, prosperous, inclusive, connected, and greener Wellington that accommodates this projected population growth. The Draft Spatial Plan informed the District Plan, which acts as a blueprint for the functioning and decision making of Wellington City Council (WCC).
In late 2020, the WCC sought feedback on the Draft Spatial Plan. 2,897 citizens submitted to the engagement. Wellington City Council solicited general feedback on the Plan, posed questions about a range of specific issues, such as intensification, character retention, and suburban rapid transit centres, and prompted submitters to discuss development options in clearly defined areas.
Ongoing customer Survey ~ EA Networks (2019, 2021 & 2023)
Prior to 2019, EA Networks had been conducting customer and contracting services surveys every two years. Global Research was contracted by EA Networks to help with this research. Our aim was to combine these two research activities into one, and target three key areas of investigation:
Customer satisfaction, focusing on core services, communication, pricing & value, image, and reputation;
Contracting services, focusing on efficiency, outcome, and communication;
Brand awareness.
Mining recent engagements for insights: Informing Wellington's 2023 Long Term Plan ~ Wellington City Council
Wellington City Council existing public engagement results for insights re-interpreted to inform planning for the 2023 Long Term Plan. Understanding the value in the information collected over successive years and wanting to ensure the best use is made of their resources, they asked Global Research to reconsider existing data, and repurpose it to tell a story about what the community thinks and feels about priorities, challenges, and opportunities for the city.
Coastal Hazards Adaptation Planning ~ Christchurch City Council
In late 2022, the Christchurch City Council (CCC) sought the opinions of people in the Whakaraupō Lyttelton Harbour and Koukourarata Port Levy areas to assist with the Coastal Hazards Adaptation Planning programme. The purpose of the research was to better understand local and community values and priorities in relation to the coastal environment now and in the future, as the impacts of climate change are felt through increased coastal flooding, erosion, and rising groundwater.
Cycleways Survey ~ Christchurch City Council
In 2020, The Christchurch City Council wanted to track how the developing cycleway network was perceived by both users and residents living on cycleway routes. To find out how people experience the newly constructed cycleways, CCC commissioned Global Research to repeat and build on a survey they conducted in 2018 which examined cycleway perceptions.
Examining reactions to new cycleways feeds into a broader set of Christchurch City Council aims to provide safe, convenient, comfortable, and attractive options for city travel.
Customer Experience Surveys ~ Hanmer Springs Thermal Pools and Spa
Hanmer Springs thermal pools has proven a popular destination for those seeking rest and recreation for over 150 years. The Hanmer Springs Thermal Pools and Spa marketing team aims to understand the attitudes and preferences of its visitors and regularly surveys pool guests as part of a dedicated strategy to provide a top-class customer experience.
Tracking guest satisfaction ~ Patterson Hospitality Group
The Patterson and Ward families have a long history of dedication to guest satisfaction, including for over 50 years at Christchurch’s Commodore Hotel. In the last seven years their hotel ownership has expanded to include the Hotel Montreal (Christchurch) and the Queenstown Park Boutique Hotel. Global Research has been privileged to partner with them for over 10 years to inform their guest satisfaction and other business decisions with ongoing and one-off pieces of research.
Perceptions Study ~ Christchurch and Canterbury Tourism
In 2017, against the backdrop of reduced tourist numbers to Christchurch following the 2010/2011 earthquakes, the region’s Regional Tourism Organisation (RTO) sought to assess the opinions of North Island residents on the city as a domestic tourism destination. They wanted to see what perceptions people have about Christchurch, their reasons for visiting/not visiting, and what might draw more visitors.
Active Rangatahi ~ Sport Canterbury
Central Library Redevelopment ~ Wellington City Council (WCC)
The Wellington Central Library was closed to the public in March 2019 due to new guidelines for concrete buildings revealing a high level of potential failure in a significant earthquake.
A public engagement consultation ran between 27 July and 7 September 2020 to examine preferences for the Central Library redevelopment. The consultation process invited the public to comment on five options for a redevelopment of the Central Library, three with different levels of remediation, and two which proposed a new build.
Consumer Home Performance Preferences – Perceptions From Industry Experts ~ BRANZ
BRANZ (Building Research Association New Zealand) wanted to gain a deeper understanding of what was driving consumer decision making while buying or building a home, specifically with regards to building performance. The aim of the project was to examine how building performance of new and existing houses might be improved, and what barriers are operating to the improvement of building performance generally.
Planning for Growth ~ Wellington City Council
Planning for Growth builds on the goals from Our City Tomorrow — Wellington’s Ten Year Plan — and includes a review of the Wellington Urban Growth Plan, as well as the District Plan — both of which impact and shape Wellington's urban environment.
In the next 30 years, Wellington is projected to become home to 50,000 to 80,000 more people. That will have a big impact on the city — not just on where people live, but how they live. Wellingtonians had their say via an online survey on the pros and cons of four growth scenarios proposed to accommodate anticipated population growth.
Brand awareness analysis ~ Médecins Sans Frontières
Medicins Sans Frontieres (MSF), also known as Doctors Without Borders, is an international charity dedicated to humanitarian work in conflict zones and countries affected by endemic disease. Global Research was contracted to establish New Zealander’s awareness and knowledge of the Medecins Sans Frontiers brand, and to conduct a comparison following a nationwide advertising campaign to establish how brand recognition was affected.
Planning the future of New Zealand's fifth largest city ~ Tauranga Long Term Plan
Tauranga City Council (TCC) developed a Long-Term Plan (LTP) for 2018-2028 for the vision, direction, budget, and work plan of Tauranga over the next ten years. TCC sought public feedback regarding the LTP and insight into what the Tauranga community wanted for their city and how they thought it should be funded.