Wellington City Council existing public engagement results for insights re-interpreted to inform planning for the 2023 Long Term Plan. Understanding the value in the information collected over successive years and wanting to ensure the best use is made of their resources, they asked Global Research to reconsider existing data, and repurpose it to tell a story about what the community thinks and feels about priorities, challenges, and opportunities for the city.
In late 2022, the Christchurch City Council (CCC) sought the opinions of people in the Whakaraupō Lyttelton Harbour and Koukourarata Port Levy areas to assist with the Coastal Hazards Adaptation Planning programme. The purpose of the research was to better understand local and community values and priorities in relation to the coastal environment now and in the future, as the impacts of climate change are felt through increased coastal flooding, erosion, and rising groundwater.
In 2020, The Christchurch City Council wanted to track how the developing cycleway network was perceived by both users and residents living on cycleway routes. To find out how people experience the newly constructed cycleways, CCC commissioned Global Research to repeat and build on a survey they conducted in 2018 which examined cycleway perceptions.
Examining reactions to new cycleways feeds into a broader set of Christchurch City Council aims to provide safe, convenient, comfortable, and attractive options for city travel.
Hanmer Springs thermal pools has proven a popular destination for those seeking rest and recreation for over 150 years. The Hanmer Springs Thermal Pools and Spa marketing team aims to understand the attitudes and preferences of its visitors and regularly surveys pool guests as part of a dedicated strategy to provide a top-class customer experience.
The Patterson and Ward families have a long history of dedication to guest satisfaction, including for over 50 years at Christchurch’s Commodore Hotel. In the last seven years their hotel ownership has expanded to include the Hotel Montreal (Christchurch) and the Queenstown Park Boutique Hotel. Global Research has been privileged to partner with them for over 10 years to inform their guest satisfaction and other business decisions with ongoing and one-off pieces of research.
Global Research was contracted to work in partnership with Melbourne-based research company, Cochrane Research Solutions to code and analyse a large amount of data for Mornington Peninsula Shire in the Australian state of Victoria. The project was a visioning exercise to ascertain people’s values and hopes for their communities to the year 2040. It elicited over 2,500 responses.
In 2017, against the backdrop of reduced tourist numbers to Christchurch following the 2010/2011 earthquakes, the region’s Regional Tourism Organisation (RTO) sought to assess the opinions of North Island residents on the city as a domestic tourism destination. They wanted to see what perceptions people have about Christchurch, their reasons for visiting/not visiting, and what might draw more visitors.
The City of Port Phillip (CoPP), Victoria, Australia is developing a Public Space Strategy to create a vision and blueprint for the future of public space. A draft Strategy document was prepared, outlining the challenges, outcomes and actions required to realise the full potential of the network of parks, gardens, streets, foreshore, and urban plazas. The Port Phillip community was asked to rank outcomes and projects outlined in the draft Strategy, justify their choices, and offer further suggestions for the improvement of the Strategy.
In June 2019, the City of Sydney ran the ‘Shaping Sydney 2050’ workshop, to solicit ideas from stakeholders about what they wanted the future of Sydney to look like. This event drew 283 stakeholders from a variety of community sectors including: cultural; economic; environmental; governance; planning; public domain; social; and, transport.
The Wellington Central Library was closed to the public in March 2019 due to new guidelines for concrete buildings revealing a high level of potential failure in a significant earthquake.
A public engagement consultation ran between 27 July and 7 September 2020 to examine preferences for the Central Library redevelopment. The consultation process invited the public to comment on five options for a redevelopment of the Central Library, three with different levels of remediation, and two which proposed a new build.
The City of Melbourne (CoM) undertook a public engagement to better understand what matters to Melburnians when it comes to ageing. This research was created to inform the development of CoM’s, Melbourne: A Great Place to Age strategic plan, which aims to create “a more connected community that brings people together in their local neighbourhoods, and ensures older people are supported to fully participate and feel valued and respected for their unique life experience.”
BRANZ (Building Research Association New Zealand) wanted to gain a deeper understanding of what was driving consumer decision making while buying or building a home, specifically with regards to building performance. The aim of the project was to examine how building performance of new and existing houses might be improved, and what barriers are operating to the improvement of building performance generally.
The Victorian Planning Authority (VPA) and City of Melbourne’s (CoM) vision for Moonee Ponds Creek is for it to become “a thriving corridor that supports the liveability and resilience of the city”. To achieve this aim, CoM sought community feedback on the draft Moonee Ponds Creek Strategic Opportunities Plan, which highlights strategic opportunities and management issues along the creek. The creek is envisaged as an exemplar corridor for water management, public space and community activity, active transport, biodiversity, heritage and culture.
Planning for Growth builds on the goals from Our City Tomorrow — Wellington’s Ten Year Plan — and includes a review of the Wellington Urban Growth Plan, as well as the District Plan — both of which impact and shape Wellington's urban environment.
In the next 30 years, Wellington is projected to become home to 50,000 to 80,000 more people. That will have a big impact on the city — not just on where people live, but how they live. Wellingtonians had their say via an online survey on the pros and cons of four growth scenarios proposed to accommodate anticipated population growth.
Medicins Sans Frontieres (MSF), also known as Doctors Without Borders, is an international charity dedicated to humanitarian work in conflict zones and countries affected by endemic disease. Global Research was contracted to establish New Zealander’s awareness and knowledge of the Medecins Sans Frontiers brand, and to conduct a comparison following a nationwide advertising campaign to establish how brand recognition was affected.
Tauranga City Council (TCC) developed a Long-Term Plan (LTP) for 2018-2028 for the vision, direction, budget, and work plan of Tauranga over the next ten years. TCC sought public feedback regarding the LTP and insight into what the Tauranga community wanted for their city and how they thought it should be funded.
The Bay of Plenty Regional Land Transport Plan 2018 (RLTP) was developed as a single strategic document by all Councils within the Bay of Plenty to seek central government funding for improvements to the region’s transport network. A list of prioritised proposed activities was presented in the RLTP demonstrating which aspects of the transport network would be preferentially funded. These activities included improvements for road safety, active and public transport, and roading infrastructure.
A public engagement process was conducted to receive feedback from members of the public and stakeholders on the RLTP. Over 1,300 submissions were received from members of the public and stakeholders.
Councils and government organisations are often under intense time pressure to complete community engagement projects, present the findings, and make decisions that can have a huge impact on their communities.
Earlier this year, an Australian local council ran into this problem, and Global Research teamed up with Melbourne-based research company, Cochrane Research, to help get things done.
