In late 2022, the Christchurch City Council (CCC) sought the opinions of people in the Whakaraupō Lyttelton Harbour and Koukourarata Port Levy areas to assist with the Coastal Hazards Adaptation Planning programme. The purpose of the research was to better understand local and community values and priorities in relation to the coastal environment now and in the future, as the impacts of climate change are felt through increased coastal flooding, erosion, and rising groundwater.
In 2020, The Christchurch City Council wanted to track how the developing cycleway network was perceived by both users and residents living on cycleway routes. To find out how people experience the newly constructed cycleways, CCC commissioned Global Research to repeat and build on a survey they conducted in 2018 which examined cycleway perceptions.
Examining reactions to new cycleways feeds into a broader set of Christchurch City Council aims to provide safe, convenient, comfortable, and attractive options for city travel.
The Patterson and Ward families have a long history of dedication to guest satisfaction, including for over 50 years at Christchurch’s Commodore Hotel. In the last seven years their hotel ownership has expanded to include the Hotel Montreal (Christchurch) and the Queenstown Park Boutique Hotel. Global Research has been privileged to partner with them for over 10 years to inform their guest satisfaction and other business decisions with ongoing and one-off pieces of research.
In 2017, against the backdrop of reduced tourist numbers to Christchurch following the 2010/2011 earthquakes, the region’s Regional Tourism Organisation (RTO) sought to assess the opinions of North Island residents on the city as a domestic tourism destination. They wanted to see what perceptions people have about Christchurch, their reasons for visiting/not visiting, and what might draw more visitors.
In 2014 CERA developed a draft residential chapter titled A Liveable City to add to the Christchurch Central Recovery Plan. The draft chapter proposed some changes to the Christchurch City Plan (the District Plan). Global Research was contracted to develop a questioning approach which efficiently and effectively measured stakeholders’ and citizens’ opinions on the draft chapter and to also complete the collation, synthesis, analysis and reporting on all received comments.
The Commodore Airport Hotel is one of Christchurch’s finest. The recent opening of its new wing and ongoing popularity are testament to it continually aspiring to be the best and achieving that aspiration.
Hotel management saw the need to refresh how it was measuring guest satisfaction with its facilities and services. Its aim was to find out from those who matter most, their guests: what is being done well; what can be improved; and to pick up ideas for doing things better. It also wanted to learn as much as possible from the comments offered by guests through social media, such as TripAdvisor.
Christchurch was devastated by earthquakes in 2011. This significantly disrupted residential and business land supply, as some land could no longer be lived or worked on.
The Environment Canterbury Regional Council (ECAN) & Partners were tasked with putting land use policies and rules in place to assist rebuilding and recovery of communities (including housing and businesses).
Broad engagement with the community was desired to identify interests and issues to inform the Land Use Recovery Plan (LURP).
Post the 2010/2011 Canterbury earthquakes Christchurch City Council (CCC) prepared nine Suburban Master Plans to assist with the recovery of the city, as part of its Suburban Centres Programme.
CCC consulted with the public to ensure the Plans were in accordance with each community’s wishes and to inform each plan’s development. The plans were then refined to better meet the community’s needs.
The destructive 2010/2011 Canterbury earthquakes severely damaged much of Christchurch’s sporting infrastructure. This included the main track and field, hockey and tennis facilities being damaged beyond repair.
Council staff investigated possible replacement locations for these facilities before arriving at their preferred option, a joint sports hub at Nga Puna Wai, 83 hectares of land beside Canterbury Agricultural Park in southwest Christchurch.
